URL Categorization Change Request

To request a change to the category of a URL, fill out and submit the form below.
For Reputation requests, see the Reputation Change Request page.
For more information see our FAQ and Category Descriptions below.


Choose the expected category for the URL.




(Your email will only be used to send notifications regarding this change request)


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Category Descriptions

Webroot's full category descriptions are provided below.

Webroot Categories, Descriptions and Examples

Category ID Category Name Description
1 Real Estate Information on renting, buying, or selling real estate or properties.  Tips on buying or selling a home.  Real estate agents, rental or relocation services, and property improvement.
http://prudentialproperties.com
http://realtor.com
2 Computer and Internet Security Computer/Internet security, security discussion groups.
http://siteadvisor.com
http://webroot.com
3 Financial Services Banking services and other types of financial information, such as loans, accountancy, actuaries, banks, mortgages, and general insurance companies. Does not include sites that offer market information, brokerage or trading services.
http://firstpremierbankcards.com
http://paypal.com
4 Business and Economy Business firms, corporate websites , business information, economics, marketing, management, and entrepreneurship.
http://samsung.com
http://ups.com
5 Computer and Internet Info General computer and Internet sites, technical information. SaaS sites and other URLs that deliver internet services.
http://ranking.com
http://system.netsuite.com
6 Auctions Sites that support the offering and purchasing of goods between individuals as their main purpose. Does not include classified advertisements.
http://ebay.com
http://quibids.com
7 Shopping Department stores, retail stores, company catalogs and other sites that allow online consumer or business shopping and the purchase of goods and services.
http://amazon.com
http://groupon.com
8 Cult and Occult Methods, means of instruction, or other resources to interpret, affect or influence real events through the use of astrology, spells, curses, magic powers, satanic or supernatural beings. Includes horoscope sites.
http://horoscopes.com
http://astronet.hu
9 Travel Airlines and flight booking agencies. Travel planning, reservations, vehicle rentals, descriptions of travel destinations, or promotions for hotels or casinos. Car rentals.
http://cheapflights.com
http://expedia.com
10 Abused Drugs Discussion or remedies for illegal, illicit, or abused drugs such as heroin, cocaine, or other street drugs. Information on " legal highs" : glue sniffing, misuse of prescription drugs or abuse of other legal substances.
http://shroomery.org
http://passyourdrugtest.com
11 Adult and Pornography Sexually explicit material for the purpose of arousing a sexual or prurient interest. Adult products including sex toys, CD-ROMs, and videos. Online groups, including newsgroups and forums, that are sexually explicit in nature. Erotic stories and textual descriptions of sexual acts. Adult services including videoconferencing, escort services, and strip clubs. Sexually explicit art.
http://playboy.com
http://union.fr
12 Home and Garden Home issues and products, including maintenance, home safety, decor, cooking, gardening, home electronics, design, etc.
http://homedepot.com
http://waysidegardens.com
13 Military Information on military branches, armed services, and military history.
http://defense.gov
http://goarmy.com
14 Social Networking These are social networking sites that have user communities where users interact, post messages, pictures, and otherwise communicate. These sites were formerly part of Personal Sites and Blogs but have been removed to this new category to provide differentiation and more granular policy.
http://facebook.com
http://twitter.com
15 Dead Sites These are dead sites that do not respond to http queries. Policy engines should usually treat these as "Uncategorized" sites.
http://g00gle.com
http://whitehouse.info
16 Individual Stock Advice and Tools Promotion and facilitation of securities trading and management of investment assets. Also includes information on financial investment strategies, quotes, and news.
http://stockstar.com
http://morningstar.com
17 Training and Tools Distance education and trade schools, online courses, vocational training, software training, skills training.
http://trainingtools.com
http://prezi.com
18 Dating Dating websites focused on establishing personal relationships.
http://eharmony.com
http://christianmingle.com
19 Sex Education Information on reproduction, sexual development, safe sex practices, sexually transmitted diseases, sexuality, birth control, sexual development, tips for better sex as well as products used for sexual enhancement, and contraceptives.
http://sexetc.org
http://healthywomen.org/healthcenter/sexual-health
20 Religion Conventional or unconventional religious or quasi-religious subjects, as well as churches, synagogues, or other houses of worship.
http://therocksandiego.org
http://biblesociety.ca
21 Entertainment and Arts Motion pictures, videos, television, music and programming guides, books, comics, movie theatres, galleries, artists or reviews on entertainment. Performing arts (theatre, vaudeville, opera, symphonies, etc.). Museums, galleries, artist sites (sculpture, photography, etc.).
http://eonline.com
http://highlightgallery.com
22 Personal sites and Blogs Personal websites posted by individuals or groups, as well as blogs.
http://blogger.com
http://wordpress.org
23 Legal Legal websites, law firms, discussions and analysis of legal issues.
http://www.pepperlaw.com
http://earlcaterlaw.com
24 Local Information City guides and tourist information, including restaurants, area/regional information, and local points of interest.
http://downtownlittlerock.com
http://sandiegorestaurants.com
25 Streaming Media Sales, delivery, or streaming of audio or video content, including sites that provide downloads for such viewers.
http://youtube.com
http://ustream.tv
http://warpradio.com
26 Job Search Assistance in finding employment, and tools for locating prospective employers, or employers looking for employees.
http://monster.com
http://51job.com
27 Gambling Gambling or lottery web sites that invite the use of real or virtual money. Information or advice for placing wagers, participating in lotteries, gambling, or running numbers. Virtual casinos and offshore gambling ventures. Sports picks and betting pools. Virtual sports and fantasy leagues that offer large rewards or request significant wagers. Hotel and Resort sites that do not enable gambling on the site are categorized in Travel or Local Information.
http://www.powerball.com/pb_home.asp
http://www.zjlottery.com
28 Translation URL and language translation sites that allow users to see URL pages in other languages. These sites can also allow users to circumvent filtering as the target page's content is presented within the context of the translator's URL. These sites were formerly part of Proxy Avoidance and Anonymizers, but have been removed to this new category to provide differentiation and more granular policy.
http://translate.google.com
http://microsofttranslator.com
29 Reference and Research Personal, professional, or educational reference material, including online dictionaries, maps, census, almanacs, library catalogues, genealogy, and scientific information.
http://reference.com
http://wikipedia.org
30 Shareware and Freeware Software, screensavers, icons, wallpapers, utilities, ringtones. Includes downloads that request a donation, and open source projects.
http://download.com
http://sourceforge.net
31 Peer to Peer Peer to peer clients and access. Includes torrents, music download programs.
http://mininova.org
http://bitcomet.com/
32 Marijuana Marijuana use, cultivation, history, culture, legal issues.
http://howtogrowmarijuana.com
http://cannaweed.com
33 Hacking Illegal or questionable access to or the use of communications equipment/software. Development and distribution of programs that may allow compromise of networks and systems. Avoidance of licensing and fees for computer programs and other systems.
http://hackplayers.com
http://hackforums.net
34 Games Game playing or downloading, video games, computer games, electronic games, tips, and advice on games or how to obtain cheat codes. Also includes sites dedicated to selling board games as well as journals and magazines dedicated to game playing. Includes sites that support or host online sweepstakes and giveaways. Includes fantasy sports sites that also host games or game-playing.
http://duowan.com
http://ubi.com
35 Philosophy and Political Advocacy Politics, philosophy, discussions, promotion of a particular viewpoint or stance in order to further a cause.
http://deomcrats.org
http://political.com
36 Weapons Sales, reviews, or descriptions of weapons such as guns, knives or martial arts devices, or provide information on their use, accessories, or other modifications.
http://browning.com
http://e-gunparts.com
37 Pay to Surf Sites that pay users in the form of cash or prizes, for clicking on or reading specific links, email, or web pages.
http://cashcrate.com
http://inboxdollars.com
38 Hunting and Fishing Sport hunting, gun clubs, and fishing.
http://fishingworks.com
http://wildlifelicense.com
39 Society A variety of topics, groups, and associations relevant to the general populace, broad issues that impact a variety of people, including safety, children, societies, and philanthropic groups.
http://dar.org
http://unicefusa.org
40 Educational Institutions Pre-school, elementary, secondary, high school, college, university, and vocational school and other educational content and information,including enrollment, tuition, and syllabus.
http://mit.edu
http://ucsd.edu
http://www.carlsbadusd.k12.ca.us/
41 Online Greeting cards Online Greeting card sites.
http://123greetings.com
http://greeting-cards.com
42 Sports Team or conference web sites, international, national, college, professional scores and schedules; sports-related online magazines or newsletters, fantasy sports and virtual sports leagues.
http://nba.com
http://schoenen-dunk.de
43 Swimsuits & Intimate Apparel Swimsuits, intimate apparel or other types of suggestive clothing.
http://victoriassecret.com
http://www.jockey.com
44 Questionable Tasteless humor, " get rich quick" sites, and sites that manipulate the browser user experience or client in some unusual, unexpected, or suspicious manner.
http://9gag.com
http://collegehumor.com
45 Kids Sites designed specifically for children and teenagers.
http://www.mundogaturro.com
http://www.ri-ra.ie/
46 Hate and Racism Sites that contain content and language in support of hate crimes and racism such as Nazi, neo-Nazi, Ku Klux Klan, etc.
http://nazi-lauck-nsdapao.com/
http://americannaziparty.com/
http://kkk.com/
47 Personal Storage Online storage and posting of files, music, pictures, and other data.
http://box.net
http://freefilehosting.net
48 Violence Sites that advocate violence, depictions, and methods, including game/comic violence and suicide.
http://happytreefriends.com
http://torturegame.org
49 Keyloggers and Monitoring Downloads and discussion of software agents that track a user's keystrokes or monitor their web surfing habits.
http://keylogger.org
http://spy-tools-directory.com
50 Search Engines Search interfaces using key words or phrases. Returned results may include text, websites, images, videos, and files.
http://google.com
http://sogou.com
51 Internet Portals Web sites that aggregate a broader set of Internet content and topics, and which typically serve as the starting point for an end user.
http://yahoo.com
http://qq.com
52 Web Advertisements Advertisements, media, content, and banners.
http://casalemedia.com
http://justwebads.com
53 Cheating Sites that support cheating and contain such materials, including free essays, exam copies, plagiarism, etc.
http://essaymania.com
http://echeat.com
54 Gross Vomit and other bodily functions, bloody clothing, etc.
http://ratemyvomit.com
http://bloody-disgusting.com
55 Web based email Sites offering web based email and email clients.
http://google.com/mail
http://foxmail.com
56 Malware Sites Malicious content including executables, drive-by infection sites, malicious scripts, viruses, trojans, and code.
http://en.wikipedia.org/wiki/Malware
57 Phishing and Other Frauds Phishing, pharming, and other sites that pose as a reputable site, usually to harvest personal information from a user. These sites are typically quite short-lived, so examples don?t last long. Please contact us if you need fresh data.
http://en.wikipedia.org/wiki/Phishing
58 Proxy Avoidance and Anonymizers Proxy servers and other methods to gain access to URLs in any way that bypasses URL filtering or monitoring. Web-based translation sites that circumvent filtering.
http://anonymouse.org
http://surfen-op-school.com
59 Spyware and Adware Spyware or Adware sites that provide or promote information gathering or tracking that is unknown to, or without the explicit consent of, the end user or the organization, also unsolicited advertising popups and programs that may be installed on a user's computer.
http://en.wikipedia.org/wiki/Spyware
60 Music Music sales, distribution, streaming, information on musical groups and performances, lyrics, and the music business.
http://itunes.com
http://bandcamp.com
61 Government Information on government, government agencies and government services such as taxation, public, and emergency services. Also includes sites that discuss or explain laws of various governmental entities. Includes local, county, state, and national government sites.
http://www.nasa.gov
http://premier-ministre.gouv.fr
62 Nudity Nude or seminude depictions of the human body. These depictions are not necessarily sexual in intent or effect, but may include sites containing nude paintings or photo galleries of artistic nature. This category also includes nudist or naturist sites that contain pictures of nude individuals.
http://gorod.tomsk.ru/index-1221486260.php
http://www.pornomedia.com/extra/strange/wwbeauty
63 News and Media Current events or contemporary issues of the day. Also includes radio stations and magazines, newspapers online, headline news sites, newswire services, personalized news services, and weather sites
http://abcnews.go.com
http://newsoftheworld.co.uk
64 Illegal Criminal activity, how not to get caught, copyright and intellectual property violations, etc.
http://newid.com
http://kidneykidney.com
65 Content Delivery Networks Delivery of content and data for third parties, including ads, media, files, images, and video.
http://metacdn.com
http://edgestream.com
66 Internet Communications Internet telephony, messaging, VoIP services and related businesses.
http://skype.com
http://www.chatib.com/
67 Bot Nets These are URLs, typically IP addresses, which are determined to be part of a Bot network, from which network attacks are launched. Attacks may include SPAM messages, DOS, SQL injections, proxy jacking, and other unsolicited contacts.
68 Abortion Abortion topics, either pro-life or pro-choice.
http://abortion.procon.org
http://www.nafcanada.org
69 Health and Medicine General health, fitness, well-being, including traditional and non-traditional methods and topics. Medical information on ailments, various conditions, dentistry, psychiatry, optometry, and other specialties. Hospitals and doctor offices. Medical insurance. Cosmetic surgery.
http://webmd.com
http://missionvalleymedical.com
71 SPAM URLs URLs contained in SPAM.
http://en.wikipedia.org/wiki/Spam_(electronic)
74 Dynamically Generated Content Domains that generate content dynamically based on arguments to their URL or other information (like geo-location) on the incoming web request.
75 Parked Domains Parked domains are URLs which host limited content or click-through ads which may generate revenue for the hosting entities but generally do not contain content useful to the end user. Also includes Under Construction, folders, and web server default home pages.
http://000.com
http://buythisdomain.com
76 Alcohol and Tobacco Sites that provide information on, promote, or support the sale of alcoholic beverages or tobacco products and associated paraphernalia.
http://thompsoncigar.com
http://wineinsiders.com
77 Private IP Addresses This category has been deprecated.

RFC 1918, 'Address Allocation for Private Intranets' which are :

10.0.0.0 - 10.255.255.255 (10/8 prefix)
172.16.0.0 - 172.31.255.255 (172.16/12 prefix)
192.168.0.0 - 192.168.255.255 (192.168/16 prefix)
169.254.0.0 - 169.254.255.255 (169.254/16 prefix)

should be detected locally, rather than asking the BrightCloud Service for URL content and reputation information.
78 Image and Video Search Photo and image searches, online photo albums/digital photo exchange, image hosting.
http://images.google.fr
http://gettyimages.com
79 Fashion and Beauty Fashion or glamour magazines, beauty, clothes, cosmetics, style.
http://visionmodels.co.uk/
http://genejuarez.com
80 Recreation and Hobbies Information, associations, forums and publications on recreational pastimes such as collecting, kit airplanes, outdoor activities such as hiking, camping, rock climbing, specific arts, craft, or techniques; animal and pet related information, including breed-specifics, training, shows and humane societies.
http://petloverspublications.com
http://craftster.org
81 Motor Vehicles Car reviews, vehicle purchasing or sales tips, parts catalogs. Auto trading, photos, discussion of vehicles including motorcycles, boats, cars, trucks and RVs. Journals and magazines on vehicle modifications.
http://www.carmax.com
http://trade-a-plane.com
82 Web Hosting Free or paid hosting services for web pages and information concerning their development, publication and promotion.
http://siteground.com
http://bluehost.com

Webroot DbChange FAQ

Entry Accuracy Counts

It is important to enter the URL as accurately and simply as possible – this helps us reclassify and get back to you with an updated solution as quickly as possible:

  • No need to enter leading http://
  • No need to enter leading www.
  • http::/yoursite.com may get a classification review, but our automated system will not be able to respond to you if there is a typo in the URL entry.
  • Extraneous leading spaces or tabs are also problematic: " yoursite.com"
  • There is no need to enter all the URL variations. Just one generic example will do.

We're not ignoring you

If we get the web site reclassified before we process your request, you may get back an "already in best Webroot category" response. We're not ignoring you; it's just that we've already taken care of this site. You can always use the Webroot's Test-A-Site capability if you suspect this is the case:
http://www.brightcloud.com/tools/url-ip-lookup.php
You may also get this message if you submit the same or very similar suggestion twice, or if we cannot resolve the web site that you send to us because the site is down or the page is missing or unavailable, or we do not have permission to access the site or page.

Single Category implementations

Some of our partners' implementations are limited to a single Category per web site. In this case, they have to choose the most relevant category, and they may not always agree with what you would have chosen as the "best" category.

Integration field may be used for notes to us

If you want to send us a short note on the classification problem, feel free to use the "What integration are you using" field for that purpose.

IP Addresses

IP Address classifications may cause problems because multiple sites may be hosted on a single IP, and Webroot's service may find questionable content and good content on the same IP. When asked to reclassify by IP, we have an analysis process that determines which web sites contributed to the classification and if any of them should be changed. This normally takes us a bit longer than classification of URLs, and sometimes we reply initially with an "already in best category" message, even though we are doing the work behind the scenes.

URLs with arguments and query strings, and other issues

In order to evaluate a site, we must be able to "see what you see" in your browser. Secure HTTPS sites, cookies, geographic locales, URL arguments and query strings can make that difficult. Whenever possible, it is best to send us URLs in the simplest possible form.

How Long Will This Take?

Our Web Analysts typically process all requests within 24 - 48 hours after they are received. If you check the Receive Notifications box on the request page, you will receive two emails from us - the first acknowledging that we received your request, and the second after it has been processed and updates published to our systems. There may be an additional delay in receiving your data updates depending on how frequently your specific product gets updates from BrightCloud. Additionally, Palo Alto Networks customers may have to do a "cache flush" for their change to take effect.

Why are you still blocking my URL?


BrightCloud does not block sites, we only classify them. Your security device (firewall or software) has policy settings that control which URL categories are allowed or blocked; you may need to speak to your IT administrator about your organization's policy to block certain categories or make an exception for a specific URL. Also, some of our integration partners may require a cache flush after we make a category change for it to take effect on your local device. For example, Palo Alto Network devices require the command "clear url-cache all" to clear the cache.