To request a change to the category of a URL, simply fill out and submit the form below.
For Reputation requests, see the Reputation Change Request page.
For more information see our FAQ and Category Descriptions below.
Webroot's full category descriptions are provided below.
|Category ID||Category Name||Description|
|1||Real Estate||Information on renting, buying, or selling real estate or
Tips on buying or selling a home.
Real estate agents,
rental or relocation services, and property improvement.
|2||Computer and Internet Security||Computer/Internet security, security discussion groups.
Banking services and other types of financial information, such as loans, accountancy, actuaries, banks, mortgages, and general insurance companies. Does not include sites that offer market information, brokerage or trading services.
|4||Business and Economy||Business firms, corporate websites , business information, economics, marketing, management, and entrepreneurship.
|5||Computer and Internet Info||General computer and Internet sites, technical information. SaaS sites and other URLs that deliver internet services.
|6||Auctions||Sites that support the offering and purchasing of goods between individuals as their main purpose. Does not include classified advertisements.|
|7||Shopping||Department stores, retail stores, company catalogs and other sites that allow online consumer or business shopping and the purchase of goods and services.
|8||Cult and Occult||Methods, means of instruction, or other resources to interpret, affect or influence real events through the use of astrology, spells, curses, magic powers, satanic or supernatural beings. Includes horoscope sites.
|9||Travel||Airlines and flight booking agencies. Travel planning, reservations, vehicle rentals, descriptions of travel destinations, or promotions for hotels or casinos. Car rentals.
|10||Abused Drugs||Discussion or remedies for illegal, illicit, or abused drugs such as heroin, cocaine, or other street drugs. Information on "
: glue sniffing, misuse of prescription drugs or abuse of other legal substances.
|11||Adult and Pornography||Sexually explicit material for the purpose of arousing a sexual or prurient interest. Adult products including sex toys, CD-ROMs, and videos. Online groups, including newsgroups and forums, that are sexually explicit in nature. Erotic stories and textual descriptions of sexual acts. Adult services including videoconferencing, escort services, and strip clubs. Sexually explicit art.
|12||Home and Garden||Home issues and products, including maintenance, home safety, decor, cooking, gardening, home electronics, design, etc.
|13||Military||Information on military branches, armed services, and military history.
|14||Social Networking||These are social networking sites that have user communities where users interact, post messages, pictures, and otherwise communicate. These sites were formerly part of Personal Sites and Blogs but have been removed to this new category to provide differentiation and more granular policy.
|15||Dead Sites||These are dead sites that do not respond to http queries. Policy engines should usually treat these as "Uncategorized" sites.
|16||Individual Stock Advice and Tools||Promotion and facilitation of securities trading and management of investment assets. Also includes information on financial investment strategies, quotes, and news.
|17||Training and Tools||Distance education and trade schools, online courses, vocational training, software training, skills training.
|18||Dating||Dating websites focused on establishing personal relationships.
|19||Sex Education||Information on reproduction, sexual development, safe sex practices, sexually transmitted diseases, sexuality, birth control, sexual development, tips for better sex as well as products used for sexual enhancement, and contraceptives.
|20||Religion||Conventional or unconventional religious or quasi-religious subjects, as well as churches, synagogues, or other houses of worship.
|21||Entertainment and Arts||Motion pictures, videos, television, music and programming guides, books, comics, movie theatres, galleries, artists or reviews on entertainment. Performing arts (theatre, vaudeville, opera, symphonies, etc.). Museums, galleries, artist sites (sculpture, photography, etc.).
|22||Personal sites and Blogs||Personal websites posted by individuals or groups, as well as blogs.
|23||Legal||Legal websites, law firms, discussions and analysis of legal issues.
|24||Local Information||City guides and tourist information, including restaurants, area/regional information, and local points of interest.
|25||Streaming Media||Sales, delivery, or streaming of audio or video content, including sites that provide downloads for such viewers.
|26||Job Search||Assistance in finding employment, and tools for locating prospective employers, or employers looking for employees.
|27||Gambling||Gambling or lottery web sites that invite the use of real or virtual money. Information or advice for placing wagers, participating in lotteries, gambling, or running numbers. Virtual casinos and offshore gambling ventures. Sports picks and betting pools. Virtual sports and fantasy leagues that offer large rewards or request significant wagers. Hotel and Resort sites that do not enable gambling on the site are categorized in Travel or Local Information.
|28||Translation|| URL and language translation sites that allow users to see URL pages in other languages. These sites can also allow users to circumvent filtering as the target page's content is presented within the context of the translator's URL. These sites were formerly part of Proxy Avoidance and Anonymizers, but have been removed to this new category to provide differentiation and more granular policy.
|29||Reference and Research||Personal, professional, or educational reference material, including online dictionaries, maps, census, almanacs, library catalogues, genealogy, and scientific information.
|30||Shareware and Freeware||Software, screensavers, icons, wallpapers, utilities, ringtones. Includes downloads that request a donation, and open source projects.
|31||Peer to Peer||Peer to peer clients and access. Includes torrents, music download programs.
|32||Marijuana||Marijuana use, cultivation, history, culture, legal issues.
|33||Hacking||Illegal or questionable access to or the use of communications equipment/software. Development and distribution of programs that may allow compromise of networks and systems. Avoidance of licensing and fees for computer programs and other systems.
|34||Games||Game playing or downloading, video games, computer games, electronic games, tips, and advice on games or how to obtain cheat codes. Also includes sites dedicated to selling board games as well as journals and magazines dedicated to game playing. Includes sites that support or host online sweepstakes and giveaways. Includes fantasy sports sites that also host games or game-playing.
|35||Philosophy and Political Advocacy||Politics, philosophy, discussions, promotion of a particular viewpoint or stance in order to further a cause.
|36||Weapons||Sales, reviews, or descriptions of weapons such as guns, knives or martial arts devices, or provide information on their use, accessories, or other modifications.
|37||Pay to Surf||Sites that pay users in the form of cash or prizes, for clicking on or reading specific links, email, or web pages.
|38||Hunting and Fishing||Sport hunting, gun clubs, and fishing.
|39||Society||A variety of topics, groups, and associations relevant to the general populace, broad issues that impact a variety of people, including safety, children, societies, and philanthropic groups.
|40||Educational Institutions||Pre-school, elementary, secondary, high school, college, university, and vocational school and other educational content and information,including enrollment, tuition, and syllabus.
|41||Online Greeting cards||Online Greeting card sites.
|42||Sports||Team or conference web sites, international, national, college, professional scores and schedules; sports-related online magazines or newsletters, fantasy sports and virtual sports leagues.
|43||Swimsuits & Intimate Apparel||Swimsuits, intimate apparel or other types of suggestive clothing.
|44||Questionable||Tasteless humor, "
get rich quick"
sites, and sites that manipulate the browser user experience or client in some unusual, unexpected, or suspicious manner.
|45||Kids||Sites designed specifically for children and teenagers.
|46||Hate and Racism||Sites that contain content and language in support of hate crimes and racism such as Nazi, neo-Nazi, Ku Klux Klan, etc.
|47||Personal Storage||Online storage and posting of files, music, pictures, and other data.
|48||Violence||Sites that advocate violence, depictions, and methods, including game/comic violence and suicide.
|49||Keyloggers and Monitoring||Downloads and discussion of software agents that track a user's keystrokes or monitor their web surfing habits.
|50||Search Engines||Search interfaces using key words or phrases. Returned results may include text, websites, images, videos, and files.
|51||Internet Portals||Web sites that aggregate a broader set of Internet content and topics, and which typically serve as the starting point for an end user.
|52||Web Advertisements||Advertisements, media, content, and banners.
|53||Cheating||Sites that support cheating and contain such materials, including free essays, exam copies, plagiarism, etc.
|54||Gross||Vomit and other bodily functions, bloody clothing, etc.
|55||Web based email||Sites offering web based email and email clients.
|56||Malware Sites||Malicious content including executables, drive-by infection sites, malicious scripts, viruses, trojans, and code.
|57||Phishing and Other Frauds||Phishing, pharming, and other sites that pose as a reputable site, usually to harvest personal information from a user. These sites are typically quite short-lived, so examples don?t last long. Please contact us if you need fresh data.
|58||Proxy Avoidance and Anonymizers||Proxy servers and other methods to gain access to URLs in any way that bypasses URL filtering or monitoring. Web-based translation sites that circumvent filtering.
|59||Spyware and Adware||Spyware or Adware sites that provide or promote information gathering or tracking that is unknown to, or without the explicit consent of, the end user or the organization, also unsolicited advertising popups and programs that may be installed on a user's computer.
|60||Music||Music sales, distribution, streaming, information on musical groups and performances, lyrics, and the music business.
|61||Government||Information on government, government agencies and government services such as taxation, public, and emergency services. Also includes sites that discuss or explain laws of various governmental entities. Includes local, county, state, and national government sites.
|62||Nudity||Nude or seminude depictions of the human body. These depictions are not necessarily sexual in intent or effect, but may include sites containing nude paintings or photo galleries of artistic nature. This category also includes nudist or naturist sites that contain pictures of nude individuals.
|63||News and Media||Current events or contemporary issues of the day. Also includes radio stations and magazines, newspapers online, headline news sites, newswire services, personalized news services, and weather sites
|64||Illegal||Criminal activity, how not to get caught, copyright and intellectual property violations, etc.
|65||Content Delivery Networks||Delivery of content and data for third parties, including ads, media, files, images, and video.
|66||Internet Communications||Internet telephony, messaging, VoIP services and related businesses.
|67||Bot Nets||These are URLs, typically IP addresses, which are determined to be part of a Bot network, from which network attacks are launched. Attacks may include SPAM messages, DOS, SQL injections, proxy jacking, and other unsolicited contacts.|
|68||Abortion||Abortion topics, either pro-life or pro-choice.
|69||Health and Medicine||General health, fitness, well-being, including traditional and non-traditional methods and topics. Medical information on ailments, various conditions, dentistry, psychiatry, optometry, and other specialties. Hospitals and doctor offices. Medical insurance. Cosmetic surgery.
|71||SPAM URLs||URLs contained in SPAM.
|74||Dynamically Generated Content||Domains that generate content dynamically based on arguments to their URL or other information (like geo-location) on the incoming web request.|
|75||Parked Domains||Parked domains are URLs which host limited content or click-through ads which may generate revenue for the hosting entities but generally do not contain content useful to the end user. Also includes Under Construction, folders, and web server default home pages.
|76||Alcohol and Tobacco||Sites that provide information on, promote, or support the sale of alcoholic beverages or tobacco products and associated paraphernalia.
|77||Private IP Addresses||This category has been deprecated.
RFC 1918, 'Address Allocation for Private Intranets' which are :
10.0.0.0 - 10.255.255.255 (10/8 prefix)
172.16.0.0 - 172.31.255.255 (172.16/12 prefix)
192.168.0.0 - 192.168.255.255 (192.168/16 prefix)
169.254.0.0 - 169.254.255.255 (169.254/16 prefix)
should be detected locally, rather than asking the BrightCloud Service for URL content and reputation information.
|78||Image and Video Search||Photo and image searches, online photo albums/digital photo exchange, image hosting.
|79||Fashion and Beauty||Fashion or glamour magazines, beauty, clothes, cosmetics, style.
|80||Recreation and Hobbies||Information, associations, forums and publications on recreational pastimes such as collecting, kit airplanes, outdoor activities such as hiking, camping, rock climbing, specific arts, craft, or techniques; animal and pet related information, including breed-specifics, training, shows and humane societies.
|81||Motor Vehicles||Car reviews, vehicle purchasing or sales tips, parts catalogs. Auto trading, photos, discussion of vehicles including motorcycles, boats, cars, trucks and RVs. Journals and magazines on vehicle modifications.
|82||Web Hosting||Free or paid hosting services for web pages and information concerning their development, publication and promotion.
It is important to enter the URL as accurately and simply as possible – this helps us reclassify and get back to you with an updated solution as quickly as possible:
If we get the web site reclassified before we process your request, you may get back an "already in best Webroot category" response. We're not ignoring you; it's just that we've already taken care of this site. You can always use the Webroot's Test-A-Site capability if you suspect this is the case:
You may also get this message if you submit the same or very similar suggestion twice, or if we cannot resolve the web site that you send to us because the site is down or the page is missing or unavailable, or we do not have permission to access the site or page.
Some of our partners' implementations are limited to a single Category per web site. In this case, they have to choose the most relevant category, and they may not always agree with what you would have chosen as the "best" category.
If you want to send us a short note on the classification problem, feel free to use the "What integration are you using" field for that purpose.
IP Address classifications may cause problems because multiple sites may be hosted on a single IP, and Webroot's service may find questionable content and good content on the same IP. When asked to reclassify by IP, we have an analysis process that determines which web sites contributed to the classification and if any of them should be changed. This normally takes us a bit longer than classification of URLs, and sometimes we reply initially with an "already in best category" message, even though we are doing the work behind the scenes.
In order to evaluate a site, we must be able to "see what you see" in your browser. Secure HTTPS sites, cookies, geographic locales, URL arguments and query strings can make that difficult. Whenever possible, it is best to send us URLs in the simplest possible form.
Our Web Analysts typically process all requests within 24 - 48 hours after they are received. If you check the Receive Notifications box on the request page, you will receive two emails from us - the first acknowledging that we received your request, and the second after it has been processed and updates published to our systems. There may be an additional delay in receiving your data updates depending on how frequently your specific product gets updates from BrightCloud. Additionally, Palo Alto Networks customers may have to do a "cache flush" for their change to take effect.
BrightCloud does not block sites, we only classify them. Your security device (firewall or software) has policy settings that control which URL categories are allowed or blocked; you may need to speak to your IT administrator about your organization's policy to block certain categories or make an exception for a specific URL. Also, some of our integration partners may require a cache flush after we make a category change for it to take effect on your local device. For example, Palo Alto Network devices require the command "clear url-cache all" to clear the cache.